Privacy Policy
Effective Date: 4 July 2026
Last Updated: 4 July 2026
WEBSITE OWNERSHIP
This website, www.walldecorating.co.za, is owned and operated by Soapbox Promo & Gifts (Pty) Ltd, a registered South African company.
Company Registration Number: 2017/286278/07
VAT Number: 4680251271
Physical Address:
153 Fakkel Street
Silverton
Pretoria
Gauteng
0184
South Africa
Telephone: +27 12 804 0066
Website:
https://www.walldecorating.co.za
Email: sales@soapboxpromo.co.za
WallDecorating.co.za is not a separate legal entity or independent company. It is a dedicated website and marketing platform operated by Soapbox Promo & Gifts (Pty) Ltd for the marketing and delivery of wall-printing and wall-decoration services.
Personal information collected through this website is collected and processed by Soapbox Promo & Gifts (Pty) Ltd in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect personal information when you:
- Submit an enquiry through our website
- Request a quotation
- Contact us by phone, email or WhatsApp
- Request a site inspection
- Upload artwork, images or project files
- Subscribe to marketing communications
- Purchase products or services
The information collected may include:
- Full name
- Company name
- Telephone number
- Email address
- Physical address
- Billing details
- Project specifications
- Wall measurements
- Design files, artwork or images
- Any other information voluntarily submitted by you
We may also automatically collect technical information, including:
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and analytics data
2. How We Use Your Information
We use your information for legitimate business purposes, including:
- Responding to enquiries
- Preparing quotations and project proposals
- Scheduling site visits
- Delivering wall-printing services
- Processing payments
- Providing customer support
- Improving our website and services
- Sending marketing communications (where consent has been given)
- Meeting legal, accounting and compliance obligations
We only process personal information where necessary and lawful.
3. Consent
By submitting your information through this website, you consent to the collection and processing of your information as described in this Privacy Policy.
Where required by law, we will request your explicit consent for marketing communications or other specific processing activities.
You may withdraw your consent at any time by contacting us.
4. Disclosure of Information
We do not sell your personal information.
We may disclose information only where reasonably necessary to:
- Service providers assisting with business operations
- Payment processors
- Installation teams or contractors
- IT and website hosting providers
- Legal or regulatory authorities where required by law
All third-party providers are expected to handle personal information responsibly and securely.
5. Third-Party Services
Our website may use third-party services including:
- Website hosting providers
- Google Analytics
- Google Ads
- Meta (Facebook) Pixel
- Payment providers
- CRM and communication platforms
- Cloud storage services
These providers may process personal information only to the extent necessary to provide services on our behalf.
Some providers may store data outside South Africa. By using this website, you acknowledge that your information may be processed in jurisdictions with different data protection laws.
6. Artwork, Images and Project Files
Customers may submit artwork, logos, branding files, reference images and project specifications for quotation or production purposes.
By submitting these materials, you confirm that you have the necessary rights, permissions or licences to use them.
Soapbox Promo & Gifts (Pty) Ltd is not responsible for intellectual property infringements arising from customer-supplied materials.
Submitted files may be retained for project execution, backup, customer support and future reference.
7. Cookies
This website uses cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Remember user preferences
- Measure advertising performance
- Support marketing and analytics
Google Analytics, Google Ads and Meta Pixel may use cookies to understand website usage and improve the relevance of advertising.
You may disable cookies in your browser settings, although certain website features may not function correctly.
8. Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children
This website is not intended for children under the age of 18. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
9. Your Rights Under POPIA
In accordance with South Africa’s Protection of Personal Information Act (POPIA), you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Object to certain processing activities
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
9.1 Complaints
If you believe that Soapbox Promo & Gifts (Pty) Ltd has not processed your personal information in accordance with applicable data protection laws, please contact us first so that we have an opportunity to resolve your concern. If you remain dissatisfied, you may lodge a complaint with the Information Regulator (South Africa).
Requests may be submitted using the contact details below.
Contact Information
Privacy Compliance Officer
Soapbox Promo & Gifts (Pty) Ltd
Telephone: +27 12 804 0066
Email: sales@soapboxpromo.co.za
Physical Address:
153 Fakkel Street
Silverton
Pretoria
Gauteng
0184
South Africa
10. Retention of Information
We retain personal information only for as long as reasonably necessary for:
- Service delivery
- Customer support
- Accounting purposes
- Legal obligations
- Business record keeping
Information that is no longer required may be securely deleted or anonymised.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services, or our business operations.
Any updated version will be published on this website and becomes effective immediately unless otherwise stated.
We encourage visitors to review this Privacy Policy periodically.
Website Ownership Notice
WallDecorating.co.za is owned and operated by Soapbox Promo & Gifts (Pty) Ltd.
This website serves as a dedicated marketing and service platform for the wall-printing and wall-decoration services offered by Soapbox Promo & Gifts (Pty) Ltd.